Hellonext approaches Infrastructure management as a service. This means we manage your charging stations and keep track of their status 24/7.
For everything to run smoothly, checking for updates in your EV stations is essential. Our remote technical team takes efficient and quick care of firmware updates.
We also diagnose your charging stations to prevent and correct errors as soon as possible.
This will provide you:
Call Center and Helpdesk
Without reliable customer service it is difficult to keep your customers happy. Our call center takes care of the job – we give your clients’ remote support 24/7 in 3 different levels:
Hellonext also provides reporting on your customers’ calls and messages.
Engineering and Services
Think installing your new EV charger will be difficult? Think again.
With our clear manuals’ guidance a local fitter can install our chargers in a convenient and easy manner. Still, if anything comes up, Hellonext’s experts are ready to answer any questions you may have during the process.
The commissioning of EV chargers should be done by an Hellonext engineer.
We offer equipment, integrated solutions, and services for electromobility and hydrogen refuelling. Get in touch today to share your challenges.
From larger to smaller projects, our experienced team will provide all the guidance for your project success.Global Office Map
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